Receptionist/Ресепшионист/Администратор службы приема

от 40 225 руб. до вычета налогов
Опыт работы: не требуется
График работы: Полный день
Занятость: Полная занятость
Компания: IBIS Moscow Paveletskaya Hotel (гостиница ИБИС Москва Павелецкая)
Job description summary.Your duties will include (but not limited to):
  • To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
  • To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
  • To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
  • Respond to a wide range of guest requests and promote hotel facilities
  • Manage invoicing payments and cash operations during the day shift
  • Check the “room report” and keep housekeeping informed of any modifications
  • To take reservations and business enquiries out of office hours.
What profile are we looking for?
  • Language - English advanced
  • Guest-oriented and service minded
  • Good interpersonal skills
  • Sales oriented
  • Ability to listen and anticipate
  • Diplomacy and self-control
  • Well organised
  • Smile!
Our requirements:
  • Schedule: 2/2, 8.30-20.30
  • Medical insurance
  • Compatitive salary and benefits
  • Young and friendly team
  • Possibilities of professional and career growth in the international group ACCOR HOTEL hospipality
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