Technical Writer (Russian office)

BPC Banking Technologies is one of the world’s leading providers of electronic payment processing solutions for the global financial industry. Founded in 1995, BPC has more than 280 clients in over 90 countries on five continents, including several of the world’s top 100 banks.

BPC is looking for an experienced technical writer who can create and edit user assistance and technical documentation in English and Russian.

The position will be located in Russia and the successful applicant will report to a remote manager and will work with development teams primarily based in Russia.

• Minimum of a bachelor’s degree. The degree may be in the humanities (English, linguistics, translation or communications majors would be advantages) or the sciences (computer science or information technology majors would be advantages).
• At least three years’ experience working in technical writing (or a closely allied field such as instructional materials development) within IT area.
• Excellent written communication skills in English and Russian.
• Experience in developing topic-based user assistance.
• Experience editing (structural and copy editing) technical documentation.

• Experience developing user assistance within a user-focused, task-oriented paradigm (employing user scenarios, role-based analysis, task analysis, etc.).
• Experience working with DITA (Darwin Information Typing Architecture) or similar approaches.
• Experience using help authoring tools such as Help & Manual, Oxygen XML Author, or MadCap Flare.
• Experience using a computer-aided translation (CAT) tools, ideally MemoQ.
• Experience in working in a multinational company with remote colleagues and subject matter experts.
• Experience developing documentation for the EFT (electronic funds transfer) or banking domains.

• Be detail-oriented, particularly in editing.
• Be able to work alone in a self-managed fashion, or collaborate closely with team members in developing technical documentation/ user assistance.
• Be able to communicate effectively with co-located and remote subject matter experts such as business analysts, architects, developers, and project managers.
• Be able to estimate effort and be disciplined in delivering materials to deadlines.
• Be able to accurately track effort expended on projects.

Applicants will be expected to provide examples of technical documentation for which they have been primarily responsible.