Sales Specialist Industrial Liquid Russia

• Acts as primary customer interface for important external customers, potential customers and other roles internal to the business.
• Reach out to customer leads through visits and regular telephone communication.
• Develop new sales projects and to funnel & prioritize new opportunities in the industrial segment in Russia (industrial MCS & electrocoat) and eventually in a bigger area (Belarus/Ukraine)
• Receives and processes customer orders for the distributors from the local warehouse in Russia and ensures the right product replenishment in alignment with Supply Chain.
• Pro-actively interacts with customer for notification of late orders due to product availability, transportation issues
• Develops and maintains in-depth knowledge of assigned customers: knowledge of roles and responsibilities at the customer and knowledge of internal relationships/decision makers, understand the business model
• Interacts with broader network of Internal Axalta Partners to ensure that the customers’ requirements are understood, and commitments are met.
• Processes customer complaints in SFDC and returns according.
• Be compliant will all core operating principles and procedures.
• Has understanding of cash collection process e.g. credit hold next steps/actions. On request, resolves open credit issues with customers and issues invoice adjustments and other debits/credits.

Internal :

• Regional Sales Manager
• Customer Service Team Leader
• Technical Specialists
• Product Coordinator or Supply Chain Specialist/Scheduler
• Supply Chain Warehouse & Logistics Specialist
• Credit Controller
• SAP key-user / CoE Team

External :

• Customers
• Carrier
• Customs

• Ideally 1-2 years of experience dealing with customers
• Computer Knowledge: Microsoft Office, ideally SAP or CRM
• Russian Language + English or German skills
• Customer focus
• Detail oriented

• полная занятость
• командировки - более 50%
• социальный пакет
• уровень зарплаты зависит от прохождения собеседования