Support Engineer

З/п не указана
Опыт работы: От 1 года до 3 лет
График работы: Полный день
Занятость: Полная занятость
Компания: Райффайзенбанк
Responsibilities:
  • Provide the technical support for end-users/integrators/developers;
  • Help to build up test environments for the QA and development teams;
  • Collect the data about all existing known issues and write articles and community posts with methods to resolve them.
Qualifications:
  • Responsible, responsive, ready to resolve issues, ability to deal with stress, meaningful justified fact-based reasoning, ability to persuade;
  • Basic knowledge of 1C;
  • Administration of Windows, Ubuntu, CentOS:

- Services & applications installation;

- Managing proxy on workplaces side;

- Development tools installation/configuration;

- Log searching and parsing;

- Remote administration tools;

- Remote troubleshooting;

- Any automation methods and tools;

  • Deep understanding of the networking (OSI model, TCP/IP stack), important network protocols;
  • Understanding of client-server software architecture;
  • Experience in any scripting programming language (Python, Bash, etc.).
What’s on Offer:
  • full-time position with a competitive salary + performance related bonuses;
  • excellent benefits package.
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