Business Operations Controller/Director

The international real estate agency with business operations in Russia, Cyprus, Kazakhstan, Bulgaria, Hungary, Slovenia is looking for an experienced and skillful Business OperationsController/Director to join our team.

Key requirements:

(a) previous experience as a Head of business operations or in a similar role,

(b) bachelor’s or master’s degree in Economics / Business Management and IT,

(c) advanced English language skills.

Business OperationsController/Director role is expected to be effective and efficient in

[1] core specialism:

(a) designing, implementing and / or transforming sophisticated business processes aimed at delivery of high-quality sales services to the demanding target audience (i.e. HNWI et al),

(b) supervising sales prosesses to be focused on sales funnels/scripts/accounting,

(c) linking business processes with development goals and objectives of the business conducted in diverse cultural environments of different countries,

(d) modelling and describing business processes to minimize human error and fraud,

[2] additional professional challenges:

(a) operating within start-up environment and restrictions (including limited funding and headcount, expected self-sufficiency in delivery on many of the responsibilities et al),

(b) dealing with IT infrastructure and solutions to build and maintain IT-aided business process routines for several countries accessible online 24/7,

(c) adapting to dynamic environment of real estate deals, which might trigger hectic activities of sales staff and hence resilience and sustainability of all core business routines,

(d) testing and training staff to successfully apply relevant business practices and IT-solutions.